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SDSU-IV Academic Continuity Instructional Technology Resources

Faculty Support & Resources


Virtual Instruction Primer Workshops

Virtual Instruction Primer (VIP) Workshops & Recordings

Blackboard (BB 9.1) Learning Management System

Blackboard Quick Start Guide

BB Learn How-To Guide for Instructors

BB Learn Create Assignments (Guide & Video)

BB Learn Create Assignments (Step-by-Step Guide)

BB Learn Create a Test (Quick Start Video)

BB Learn Create and Deploy a Test (Comprehensive Tutorial Video)

BB Learn Create Online Test & Assign Test ( Step-by-Step Guide) 

Web Conferencing via Zoom

Web Conferencing Resource Page

How in install Zoom and log in for the first time

Zoom Video Tutorials and Recorded Training Sessions

Additional resources & support for can be found at:

SDSU Faculty/Staff: Please submit a Help Desk Ticket via ServiceNow for IT/ITS Support


Student Support & Resources

Student Resource for Virtual Learning

Virtual Course Support Learning

Information on Blackboard, Zoom, Respondus Lockdown Browser, Turnitin & more.


Student Blackboard Resources

Blackboard Learn How-To Guide for Students

Blackboard Learn How-To Submit Assignments (Guide & Video)

Canvas (Learning Management System)

Student Canvas Help & Getting Started Guide

Student Canvas FAQs & Submit a Question

Web Conferencing via Zoom

Web Conferencing Resources Page

Joining a Zoom Meeting

Learn more about Zoom (Virtual Course Support > Zoom)

Zoom Video Tutorials

Academic Software & Support for Students

Microsoft Office, Adobe Creative Cloud & other Academic Software for Students

Additional resources & support for can be found at:

Help for SDSU Students: Phone: 760.768.5532          Email: [email protected]

Additional Student Support: Computing Hub

Intro to eduroam

eduroam is SDSU's secured and encrypted solution for all faculty, staff and students.

General eduroam Setup Instructions:

  1. Select the “eduroam” network in the WiFi
  2. settings of your device.
  3. If asked, choose the following settings:
  4. Enter your SDSUid in the format (this is not your RedID):
    Username: [email protected]
    Password: your-sdsuid-password
  5. Choose the “Connect” option. You should now be connected securely to eduroam.

Password Expiration

Your SDSUid password will expire 12 months after creation or when it is changed. Resetting your password via the SDSUid portal will cause your eduroam authentication to fail as eduroam relies on your username and password combination for each wireless authentication.

It is best to proactively reset all of your wireless credentials after you reset your SDSUid. On most devices, you will be prompted to do this immediately after the password reset.

The computer classrooms have a computer per student and a teacher station. They are designed for computer based training classes.
SMART classrooms have an instructor station that includes a compatible pc, a macintosh pc, video/data projector, document overhead camera, and a Blu-Ray player.

The Information Technology Imperial Valley department provides and supports a variety of technology resources available to faculty, staff, and students including computer classrooms, classroom equipment, technical support, SMART classrooms, student computer lab, and videoconferencing facilities.